SENIOR LINUX SUPPORT ENGINEER

Aditya
Moravkar

Linux · Cloud · Server Infrastructure

3+ years managing Dedicated, VPS, and Cloud hosting infrastructure. Specialist in cPanel/WHM, Apache, Nginx, AWS, CSF firewall hardening, and Bash automation. Based in Nashik, Maharashtra.

99%
SLA RESOLUTION
95%
AVG CSAT
20+
TICKETS/DAY
3+
YRS EXP
→ Get In Touch View Experience
whoami.sh
$ cat profile.json
{
  "name": "Aditya Moravkar",
  "role": "Sr. Support Engineer",
  "company": "unifyCX",
  "location": "Nashik, MH 🇮🇳",
  "experience": "3+ years",
  "speciality": [
    "Linux", "AWS",
    "cPanel/WHM", "Bash"
  ]
}
$ uptime
Available for new opportunities
EXPERTISE

Technical Skills

🐧
OS & Distros
Ubuntu CentOS/RHEL CloudLinux Windows Server
🌐
Web & Mail Servers
Apache Nginx Exim
⚙️
Control Panels
cPanel WHM Plesk WHMCS
☁️
Cloud & Virtualization
AWS EC2 AWS S3 VPS Dedicated Servers
🔒
Networking & Security
DNS SSL/TLS SSH CSF Firewall CPhulk
💻
Scripting & Automation
Bash Shell Script cron jobs Automated Backups
🗄️
Database
MySQL MariaDB
📊
Monitoring & Support
Incident Management Root Cause Analysis SLA Management Live Chat Support
CAREER

Work Experience

unifyCX · Mangalore Oct 2024 – Present
Sr. Support Engineer
  • Diagnose and resolve customer issues on Dedicated, VPS, and Cloud hosting servers, handling 20+ tickets daily via live chat with consistently high CSAT scores.
  • Apply Linux expertise to install and configure Apache, Nginx, PHP versions, SSL/TLS certificates, and CSF firewall rules including CPhulk for brute force prevention.
  • Use SSH and Linux commands to troubleshoot DNS, website, and email-related issues across Postfix and Exim mail servers.
  • Conduct root cause analysis on recurring server incidents, reducing repeat tickets and improving overall uptime.
APSC Infotech & Software Solutions Dec 2022 – Oct 2024
Technical Support Engineer
  • Delivered technical support via live chat, resolving 20 issues daily with a 95% average CSAT rating.
  • Achieved a 99% SLA resolution rate by responding promptly to client tickets within agreed service level timelines.
  • Automated cPanel backups using Bash scripts with disk-usage threshold logic, reducing manual intervention.
  • Managed server load, disk space, mail queue handling, and spam mitigation across managed hosting environments.
  • Resolved cPanel, WHM, and Windows Plesk Panel issues; executed account migrations with zero data loss.
  • Troubleshot DNS misconfigurations, SSL/TLS certificate errors, and Postfix/Exim mail delivery issues.
WNS Global · Nashik Apr 2020 – Mar 2022
Senior Associate Ops
  • Verified international and local identity documents (passports, driving licences, ID cards) for compliance and authenticity.
  • Conducted fraud detection on submitted documents to minimize financial risk; awarded Best Fraud Recall Agent twice.
BUILD

Projects

01 //
Firewall Config Monitor

A Bash script that continuously monitors server security by analysing csf.conf and cpanel.config for compliance against hardened baselines. Sends automated Slack and email alerts on configuration drift, with integrated PHP security checks across multiple versions.

Bash CSF cPanel PHP Slack API Security
02 //
Automated cPanel Backup System

Intelligent Bash-based backup automation that selectively backs up cPanel accounts based on disk usage thresholds, optimizing storage consumption. Features real-time Slack notifications, configurable disk limits, and custom backup directory management.

Bash cPanel Shell Script cron Slack API Storage
DEEP DIVE

Linux Proficiency

⚙ System Installation & Config
Installed and configured Ubuntu, CentOS/RHEL, and CloudLinux on physical and virtual machines across production environments.
👥 User & Permission Management
Created and managed accounts using useradd, usermod, groupadd. Configured file permissions with chmod, chown, and setfacl.
📈 System Monitoring
Monitored performance using top, ps, and uptime. Set up threshold-based alerts for CPU, memory, and disk usage.
🔥 Firewall & Troubleshooting
Managed and troubleshot CSF firewall rules. Configured CPhulk for brute force prevention and hardened SSH access controls.
ACADEMIC

Education

Bachelor of Engineering in Computer Engineering
Sanghavi College of Engineering, Nashik
2022
Diploma in Engineering
Matoshri Asarabai Polytechnic, Nashik
2019
SSC (Xth Standard)
Anand Rushiji English Medium School, Nashik
2016
CONNECT

Get In Touch

Open to new opportunities

Experienced Linux Support Engineer based in Nashik, Maharashtra. Available for senior support, Linux administration, cloud infrastructure, or DevOps-adjacent roles. Reach out via email or LinkedIn.

🇮🇳 English
हिंदी Hindi
मराठी Marathi
✉
EMAIL
[email protected]
 💼
LINKEDIN
aditya-moravkar-3b5127233
 📍
LOCATION
Nashik, Maharashtra, India